Best Internet Service Provider in Dumaguete

July 26, 2009 at 8:30 am 32 comments

Planning to have Internet access in your home? Here is my experience on the ISP ( Internet Service Provider) companies here in Dumaguete City.

Last Feb 2009 I was looking around for an ISP that would provide me with a good Internet connection at home. Here in Dumaguete I came up with 3 choices, SMARTBRO fixed wireless, GLOBELINES DSL and SkyCable Broadband.

Here was my assessment of the 3

SMART – Needed an outdoor antenna (Canopy)
GLOBELINES – comes with a landline (with cellphones available cheap, who uses these?)
SkyCable – comes bundled with cable service

I also asked around from friends who subscribed to these providers. GLOBELINES DSL was actually pretty good, less downtime experienced and the speed was pretty fast for the 1mbps connection. The only problem was that if there is a downtime it would last almost a day according to my friends.

I was able to check the SMARTBRO fixed wireless from a friends house. Internet speed was pretty decent however I was not able to check on downtimes.

I ended up subscribing with SkyCable Broadband, the bundled cable service was the main selling point for me. I signed up for their 384 kbps service and after waiting for 2 days cable service and Internet was already running in my house.

What’s good about SkyCable Broadband here in Dumaguete is that I have only experienced 2 downtimes ( no Internet connection at all) so far since I got connected and they only lasted 2 hours at most. Speed is good, have not experienced any slow browsing problems at all. This might be due to the new Scientific Atlanta cable modems that they provide to their subscribers.

If you are looking for an excellent Internet Service Provider try to visit the SkyCable office in Dumaguete located at the ground floor of GAT Bldg. which is at the corner of Real and San Jose streets. You could also call them at 225-7691, 225-7693 and 422-7049 for further details.

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Free Internet using your 3G phones here in Dumaguete using Opera Mini One Excellent Anti Virus Program: Kingsoft Internet Security

32 Comments Add your own

  • 1. harhis23  |  July 26, 2009 at 2:13 pm

    I wish makaabot sila sa siaton…kanus-a pa dagay…

    Reply
  • 2. Vir Antonio  |  August 13, 2009 at 3:04 pm

    Bro, how much is the payment per month? and is there an installation fee?

    Reply
  • 3. bisdaktech  |  August 13, 2009 at 3:33 pm

    I didn’t have to pay any installation fee. Payment per month is 799 for the Internet and 325 for Cable TV for a total of Php1124

    Reply
  • 4. Harold  |  August 16, 2009 at 5:04 pm

    Makaabot sila siaton du? hehehehe…

    Reply
  • 5. may  |  August 18, 2009 at 8:56 am

    how bout the requirements?

    Reply
  • 6. bisdaktech  |  August 18, 2009 at 11:03 am

    @may I think I just presented a valid ID and a proof of billing

    Reply
  • 7. siaton  |  August 20, 2009 at 8:40 pm

    Kanus-a pa dagay na sila kaabot sa siaton sa?

    Reply
    • 8. bisdaktech  |  August 21, 2009 at 4:47 am

      @siaton madugay pa guru ud du

      Reply
      • 9. Valfrid Pable Ege  |  September 5, 2012 at 10:24 pm

        Smart and PLDT will bring you a reliable and highspeed internet for people in siaton. Abangan nyo kami dyan ngayong september 7-8, 2012.

        Thanks.

        Contact: 09998891885

  • 10. richard  |  August 23, 2009 at 5:38 pm

    Just a tip skybroadband formerly named as sky ZPdee is stuck with 1MBPS pakage, kanang 12MBPS hype lng na diri, although in Manila nag offer and nag upgrade na sila anang 12mbps pakage nila,,sa dumaguete Name ray na upgrade, sa akong na sinati sa serbisyo nila,,dili sila mo connect ug internet ug dili e bundle sa ilang cable, so ug ga save mo ma pugos gyud mong bayad higher than the lowest pagake 512kbps of globe and smart. 3 years ko sa globe and have tried mga 5 months ko sa sky asa akong kasakit na naagi-an mas salbahis ang sky,,,gipatilaw lng ko ug 1 month na ok,,the is hell,,,gikapoy nalng kug report wala pa gyud nila ma resolve ang downtime in both morning and pm,,ug gabie ok ra noon,,nag ka grabe lng gyud ang downtime,,,mo abot gud 3hrs max 30 min,,both AM and PM,,permi gyud na,,naa pay hinay ra kaayo ng 384kbps nila,,,mag sige pa gyud ka down. pun-an pass office nila wala gyud batasan oy, wala constumer service.,,,maayo pa ang smart ug globe,,,bisan mag down pero dili pud same sa akong na sinati sa sky oi.

    Reply
  • 11. dave  |  October 29, 2009 at 5:54 pm

    unsa man gyud ang pinaka best tolerable isp provider sa dumaguete? dili gyud ko satisfied sa globe karon.

    Reply
    • 12. Valfrid Ege  |  July 11, 2012 at 11:18 pm

      PLDT na Sir. Naa na sa Dumaguete

      Reply
  • 13. livewire  |  October 30, 2009 at 12:14 am

    Sapat pd au ning globe sa candau ay oi. Cge ga network timeout. Kun magdula ta ug HON cge ga disconnect. la ba cla mahimo ani

    Reply
    • 14. ITQEST  |  June 1, 2011 at 8:45 am

      ITQEST, Provides internet service on remote areas. Some of the biggest resorts in Dauin are connected to ITQEST. I am currently, connected to them. Most of their clients are foreigner. The price is a bit high. Customer Service is good. You may want to try you can visit their office at Dumaguete Springs Building, Dumaguete City opposite to SSS Building. OR you can reach them to this numbers: 422-3555 or 09176261010

      Reply
  • 15. Anne Lanas  |  September 15, 2010 at 12:59 am

    Why cant i get your internet connected at my home…you excuse is that 3 people need to connect if i want it….I think that is a very weak excuse as i have to suffer not having the internet …. I dont know people here and it not my fault if my neighbours cant afford the internet…..i need the net to keep in touch with my family and friends and you deny me that all because you want to make extra money…That is not fair but then again why would you care as long as you make money. I am disgusted that you treat potential customers in this way

    Reply
  • 16. John adler  |  May 18, 2011 at 8:07 am

    hope maka abot cla dri sa bais, wala jud me laing choice sa ISP Globe rajud

    Reply
  • 17. kcpinay  |  November 30, 2011 at 12:37 pm

    Is there any ISP in Amlan town or in any barrios. I would like to get for my family back home. Int.long distance phone calls cost me a fortune. Any reference from you guys are much appreciated:)

    Reply
  • 18. junmar  |  April 22, 2012 at 2:25 pm

    mkaabut na ang skybroadband dri balugo habitat 1?

    Reply
  • 19. supsup iyot  |  August 2, 2012 at 7:34 pm

    Only one word to describe all Dgte internet providers:

    USELESS!!!!!

    Reply
  • 20. I HATE SKYCABLE  |  September 5, 2012 at 7:48 pm

    WORST INTERNET PROVIDER EVER!!!! SO SLOOOOOOOOOOOOOOOOOOWWWWW .. DILI MO OPEN ANG YAHOO AND GOOGLE GOODNESS!!!!

    Reply
    • 21. Valfrid Pable Ege  |  September 5, 2012 at 10:17 pm

      Try PLDT, to apply, contact me @ 09998891885

      Existing PLDT Subscribers
      Upgrade to PLDT Telpad Plan.

      Now only Php 2000 unit cash out for telpad plan 1849 (1.5 mbps) and telpad plan 2099 (2 mbps)

      Now, the telpad unit is free for telpad plan 3095 (3.5 mbps) and telpad plan 4100 (5.5 mbps)

      Reply
  • 22. SKY CABLE LOOSER!  |  September 27, 2012 at 10:24 pm

    YAWA NING SKY CABLE ALMOST 3 WEEKS NA SILANG HINAY ANG CONNECTION! BWESIT PATI AMONG TRABAHO MAALAHIG! PESTI! MAYRAG MANINGIL KAY UPDATED KAAYO PERO ILANG CUSTOMER SERVICE WALAY PULOS DILI GANI MAGPAHIBALO! PISTI MO LIWATS INYONG NAWONG BAKYA KAAYO BALO BALONG SYUDAD MAN UNTA! MAYPAY GLOBE NINYO MAAYO PANG MO ATIMAN OG CUSTOMER! PAK YU!! 3MBS TURNS LIKE 1MB SHIT!!

    Reply
  • 23. -0 FOR SKYCABLE  |  September 27, 2012 at 10:28 pm

    VERY POOR INTERNET CONNECTION!!! MONEY GOT WASTED WITH THIS UNWORTHY PROVIDER!!

    Reply
  • 24. xing  |  December 19, 2012 at 1:39 am

    Hi. unsa mai chada na internet service provider dri sibulan? I am using globe now but hinay kaayo ang connection jud. ga work ra ba ko nya baling hinaya sa connection.

    Reply
    • 25. Valfrid Pable Ege  |  December 19, 2012 at 2:55 am

      PLDT is comming, Maybe this month pwede na or aabot pa nang january, please wait, or apply in advance, contact 09998891885

      Reply
  • 26. sunshine reyes  |  June 17, 2013 at 3:46 am

    hi… first timer ko sa mga ing-ani… since more than 6 months na since sa last comment, basug naa nay bag-o or tarong nga mga tubag ani: UNSAY TARONG NGA ISP SA DGTE? Para ra unta ba sa akong estudyanteng anak, for research2x..

    Tsaka mga prices pod unta. salamat sa mga makatabang nako ani.

    Reply
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  • 28. ellaine  |  February 10, 2014 at 6:10 pm

    I am a loyal subscriber to Skycable over the last 3 years until present. I subscribe to their 1.5mbps plus cable to which we’re paying for about P1,650/month.
    let me tell you something about my esperience. At first skycable is great, fast and reliable. But then, months and years passed by they become slower, shady and not reliable at all and it becomes irritating. One time the whole day just dont have any internet connection. Wtf? We’ve been paying them for the last 3 years and this is all we get.
    my husband dont like it anymore and it seems like they’ve been stealing from us for the last couple of years.
    now we are planning to change our internet provider because it seems like this will never end.
    All in all I would rate the skycable 5 out of 10. I’m not really happy with their service at all.
    Anyway so, I dont know about other internet providers. I’ve heard about PLDT dsl (along with landline bundle) that 3mbps for 1,600/month is fast. Anybody have/had experienced PLDT service? Does anyone have a better suggestion with internet providers?

    ellaine from DGTE city

    Reply
  • 29. Ralph Cromwell  |  April 16, 2014 at 9:32 am

    1 out of 10 for me… and yes, you are quite right about their service. Skybroadband is only good for the first few months.

    Reply
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